Wondering if refurbished is safe to buy but not sure where to start? Our guide will explain exactly why there's no difference to buying new.
Buying refurbished products has never been so easy. But just like anything, it can be off putting for some if not explained well. IT jargon like RAM, SSD, HDD and processing speeds can be confusing enough but then throw into the mix a refurbishment process, this could be enough to deter you.
100% yes. Buying refurbished is completely safe. We do always recommend checking out the company you're buying from first (just like you would buying anything). When it comes to buying refurbished, make sure the products are sourced correctly. Items sourced from legitimate corporations means you know that the hardware is top quality and reliable. Every refurb company should detail this and it’s a great way to build trust between retailer and customer.
The one thing to note is the different terminology used. Certain marketplaces will use 'Renewed' or 'Reconditioned', but generally these all mean the same as refurbished but as always, do read the small print!
You should also understand the process that all equipment has gone through. Most reputable companies will explain these processes in detail so that you feel safe knowing it’s gone through a secure data wipe, cleanse, physical refurb (if required) and operating system reinstall. You will find terms like ‘Certified Refurbished’ used as most companies now have a strict process in place that all hardware has to go through.
Finally, and probably the biggest thing to remember, all your consumer rights still apply. Just because it’s not brand new, doesn't mean it’s sold as seen with no guarantee. ALL companies with give you (at minimum) a money-back period and ALL companies with give you (at minimum) a one-year warranty. Due to the strict processes of refurbishment, some companies will offer you extended warranties because they know how good the equipment is. Unlike new, refurbished hardware has been thoroughly checked and tested by an experienced technician - not rolled off an automated factory line.
Certified refurbished is not something to feel nervous about. You get everything you would expect when buying new so its just a safe. There's only one difference between buying new and buying refurbished - the huge savings!